Boryspil Airport, Ukraine, together with Aerosvit Airlines, Ukraine, the beacons of customer care, should win an award for the poignant jokes all over the place.
[Ex]change your baby for a new and improved model, take some “fluid soap,” wash it down the drain with water, not coffee or juice (apparently Aerosvit is fighting some sort of a precedent) and don’t flush your towel. To come in, always “push door open for.” In case you had second thoughts about bringing your towel on board of a plane, think again, for Aerosvit is clearly considerate of the common intergalactic travel practices.
Image may be NSFW.
Clik here to view.
I have looked up “airport awards” in Google, and www.airlinequality.com does not have a category “The Wittiest” (I will complain). Instead they list customer comments. Some Westerner writes
“Have used terminals A and B on a regular basis. Things are improving but for a country of this size Borispol is a poor introduction to the Ukraine. It will grow over the next few years and hopefully by 2012 it might be adequate for the international traveller. Staff speak little English which is bizarre as the many times I have been there it is often filled with English speaking customers! I have never had a problem with the toilets in terminal B but A is different, too small and not cleaned very often. The bus ride to the planes in winter can be like sardines in an icebox – be warned! Passport control is all about knowing the system, on my first visit it took me over an hour. I then learnt to jump the lines and got it down to 10 minutes, standing in line for anything is not the Ukraine way, pushing to the front is acceptable. To avoid taxi sharks learn a little Russian, and they leave you alone, never had a problem. Finally, it is a developing country give it time and it will come good, overall Borispol is OK, crowded, noisy, too small with little Western style ideas of customer service – accept these things and you will be fine. ”
What can I say, my Western friend, just like many of us, learn some Ukrainian or Russian and stay away from the Terminal A! Plus it’s “Ukraine,” not “the Ukraine,” so learn English as well while you are at it.
Lastly, this website is in the business of foretelling a horrid future for all of Eastern Europe. Beware, the world!
“In the next few years, Boryspil will actas a central hub for Eastern Europe with hundreds of flights and thousands of passengers daily. If you ever land at Boryspil, you will be positively surprised at the modern infrastructure, pleasant atmosphere, and regulated climate – all of this brought to you by the controller systems from B&R.”
Thanks, B&R, please don’t bring me anything.
